Getting Help and Support
Cloudera Manager documentation is available under the Support menu in the Cloudera Manager Admin console. In addition there are several other channels to obtain help with and information about Cloudera Manager.
Any user of Cloudera Manager (Standard or Enterprise), can get help through community user groups:
As a Cloudera Manager Standard user, you can also access the Cloudera Manager support mailing list from within the Cloudera Manager Admin console by selecting.
Cloudera Enterprise Support
Cloudera can help you install, configure, optimize, tune, and run Hadoop for large scale data processing and analysis. Cloudera supports Hadoop whether you run our distribution on servers in your own data center, or on hosted infrastructure services such as Amazon EC2, Rackspace, SoftLayer, or VMware vCloud.
If you are a Cloudera Enterprise customer, you can access the Cloudera Support Portal from within the Cloudera Manager Admin console, by selecting. From there you can:
Get Announcements about New CDH and Cloudera Manager Releases
Cloudera provides the following public mailing lists that send announcements about new CDH and Cloudera Manager product releases and updates:
Cloudera tracks software and documentation bugs and enhancement requests for CDH on issues.cloudera.org. Your input is appreciated, but before filing a request, please search the Cloudera issue tracker for existing issues and send a message to the CDH user's list, firstname.lastname@example.org, or the CDH developer's list, email@example.com.
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